FAQ

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General

What is Slapstick Co.?

Slapstick Co. is an Australian custom sticker printing company specialising in premium-quality stickers, decals, labels & custom adhesive products. Every order is produced using professional commercial printing equipment with durable materials designed to last.

Where are you located?

We are proudly based in Melbourne, Victoria, Australia, & manufacture your stickers locally.

Why choose an Australian sticker printer?

Printing locally means faster turnaround times, easier communication, consistent quality, & no overseas shipping delays. It also allows us to maintain strict quality control over every order.

Do you print everything in Australia?

Yes. All stickers are printed & finished in-house in Melbourne using commercial-grade equipment & premium materials.

Ordering

Is there a minimum order?

Yes. The minimum is Qty 50 for most stickers, although the paper sticker minimum is Qty 250. Decal letter & shape CCV sign vinyl has a minimum of Qty 10.

Can I order just one sticker?

Yes. It is possible to order a single prototype for a minimum charge. It's best to email us directly to discuss. This process is ideal for press checking & testing colours, scale or prototypes before placing a larger order.

How do I place an order?

Simply upload your artwork through our website, choose your size, material, finish & quantity, then checkout securely online.

Can I reorder previous jobs?

Absolutely. We keep production records, making repeat orders quick & easy. Our customer login portal will remember your email & send you a unique login link each time to access your history. You can build new orders from previous jobs across your entire historical archive.

Can I receive a quote before ordering?

Yes. If your job is unusual or requires special materials, simply contact us via email & we'll provide a quotation.

Artwork

What file types do you accept?

We recommend, in preferential order:

  • EPS
  • AI
  • PDF
  • SVG
  • PSD (transparent background & clipping path)
  • PNG (high resolution with transparent background)

Vector artwork always provides the ability to scale infinitely & gives the best print quality.

Do you accept Canva files?

Yes! If you're creating your artwork in Canva, we recommend exporting it as an SVG wherever possible. This retains the vector artwork & gives us the best possible print quality.

For artwork containing photos, gradients, blends or complex multi-coloured images, export your design as a high-resolution PNG with a transparent background.

If you're unsure which format to supply, send us your order with artwork & we'll check it before production.

Can you help create artwork?

Yes. We offer artwork preparation & design assistance if your files need adjusting or recreating. This includes a basic check; additional time or full artwork creation is possible but has fees attached.

Will you check my artwork before printing?

Yes. Every file is reviewed before production to ensure it is suitable for printing. An FA Proof is returned to you for approval after it has been checked.

What happens if my artwork has problems?

We'll contact you via email before printing & discuss the best solution.

Can you remove backgrounds from my artwork?

Yes. In many cases we can prepare your artwork for contour cutting or transparent backgrounds. If you are preparing your artwork in Procreate or Photoshop, you can create a copy of the artwork at the same dimensions & fill a solid black shape to your preferred cut shape; we can do the rest.

Printing

What materials do you print on?

We print onto a wide range of premium materials including:

  • White vinyl
  • Clear vinyl
  • Reflective vinyl
  • Metallic foil vinyl
  • Holographic foil vinyl
  • Paper stocks
  • Specialty materials such as coloured sign vinyls
Are your stickers waterproof?

Yes. Our premium vinyl stickers are waterproof & suitable for both indoor & outdoor use. Paper stock is durable, but if it sits in the esky for hours, I don't expect you'll peel it off in one piece.

Are they UV resistant?

Yes. All the vinyl & UV ink used has durable UV resistance, & our laminated vinyl stickers are extra strong to resist fading from sunlight.

Do your stickers scratch easily?

No. Our unlaminated UV ink is tough; it doesn't rub off like eco-solvent ink, which requires laminate. Our laminated process provides extra resistance to scratches, abrasion & everyday wear.

Can your stickers go through the dishwasher?

All our vinyl stickers generally survive dishwasher use, although hand washing will always maximise their lifespan. Clients have battered them on drink bottles, canoes & helmets, hiking & kayaking all over the place.

Can stickers be used outdoors?

Yes. Our outdoor vinyl products are specifically designed for long-term exterior use.

Finishes

What's the difference between gloss & satin?

Gloss produces bright, vibrant colours with a reflective finish. If you like white reflections, gloss has that wrapped-in-plastic appeal. Satin-matte provides a smooth, low-sheen appearance with reduced glare & fingerprints.

Do you offer matte laminate?

Yes. We offer satin-matte laminates depending on the application & desired appearance.

Can I print white ink?

Yes. We can print white ink onto clear, coloured & specialty materials. It's perfect for clear vinyl stickers & two-way window solutions.

Can you print metallic colours?

While we don't print metallic ink, we can print onto metallic foil adhesive materials that create stunning metallic effects.

Sticker types

What is kiss cutting?

Kiss-cut stickers are cut through the sticker only, leaving the backing intact for easier peeling. This is common on kiss-cut sticker sheets.

What are die-cut stickers?

Die-cut stickers are precisely cut around the outside contour shape of your design.

What are sheet stickers?

Multiple stickers arranged onto a single sheet for convenience.

What are sticker packs?

Multiple stickers printed & packed into poly bags with a double-sided print insert card. They're finished with resealable bags for you to sell or add other items.

What are decal sign / transfer stickers?

These stickers allow intricate lettering or graphics to be applied using transfer tape. There is no background, just the colour in your artwork. Most orders are monotone, but it is possible to build them with more colours if required.

Durability

How long do your stickers last?

Our premium laminated vinyl stickers typically last several years outdoors depending on positioning, use & exposure. Unlaminated stickers are rated by the manufacturer's standard for 1+ year, but results have tested far longer.

Can they be removed?

Yes. Most stickers can be removed, although adhesive residue may remain depending on the surface after extensive age. The adhesive is considered removable, meaning when you peel it off it shouldn't leave residue, but this always depends on sun exposure & the length of time the sticker has been stuck.

Will they damage paint?

Generally no, provided the paint is properly cured & in good condition.

Shipping

Do you ship Australia wide?

Yes. We deliver throughout Australia.

Do you ship internationally?

Yes. International shipping is available for most products.

How long does production take?

Most orders are produced within a few business days, although larger or specialised jobs may take longer.

Can I collect my order?

Yes. Local pickup is available by arrangement.

Payments

What payment methods do you accept?

We accept secure online payments using major credit cards, Apple Pay, Klarna, Zip, Link & other payment options available during Stripe checkout.

Will I receive a receipt?

Yes. An order confirmation & payment receipt are automatically emailed from Stripe after purchase.

Business orders

Can you print thousands of stickers?

Yes. We regularly produce large commercial quantities.

Do you offer trade pricing?

Yes. Trade pricing is available for eligible businesses & repeat customers.

Can you produce variable data stickers?

Yes. We can print sequential numbering, barcodes, QR codes & variable information.

Can you colour match Pantone colours?

We aim to closely match supplied Pantone references, although exact matches may vary depending on the material, ICC profiles & printing process.

Special applications

Can you print window stickers?

Yes. We produce stickers suitable for application to glass, including clear & reverse-printed window graphics.

Do you print double-sided stickers?

Yes. Our 5-layer double-sided stickers are printed on clear vinyl, with white ink & a blockout layer sandwiched between the two printed sides. This means you can have different artwork or messages visible in each direction — perfect for windows, glass doors, shopfronts & other transparent surfaces.

Can you print floor decals?

Yes. We offer slip-rated floor graphics suitable for many indoor applications.

Can you produce removable stickers?

Yes. Removable adhesive options are available for most of our products.

Can you print bumper stickers?

Absolutely. Our vinyl is ideal for vehicle applications.

Can you print custom shapes?

Yes. We can contour cut virtually any shape, & a majority of our orders are cut to shape.

Support

I don't know which material I need. Can you help?

Absolutely. Tell us where the sticker will be used & we'll recommend the most suitable material & finish.

My project is unusual. Can you help?

Yes. We enjoy solving unique printing challenges & regularly produce custom solutions that aren't available through standard online ordering.

Can I contact a real person?

Yes. If you need advice before ordering, simply get in touch via email & we'll happily help.

Warranty

What if there's a printing problem?

If there's an issue caused by our production process, contact us as soon as possible with photographs & we'll work with you to resolve it promptly.

Environmental

Are your stickers recyclable?

Some backing papers & packaging materials are recyclable. Vinyl itself has limited recyclability, but we continually seek more sustainable materials where practical.

Do you minimise waste?

Yes. We optimise layouts wherever possible to reduce material waste while maintaining product quality. Cardboard & wrapping from deliveries are reused if suitable for sending out our orders.

Ready to go?

Upload your artwork & price it up.

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